YMCA WA Morley Sport and Recreation Centre is now Fitness Australia Quality Accredited, becoming the first in Western Australia to achieve fitness business accreditation.
The recently launched Fitness Australia Quality Accreditation Program is designed to continuously build on the quality of a fitness business, with customer care and value being the ultimate goals.
David McIlhone, Manager of YMCA WA Morley Sport and Recreation Centre says “We viewed the program as an opportunity to demonstrate our commitment to deliver high level fitness services and business standards to our local community.”
Morley undertook a rigorous process and provided evidence of compliance relating to areas such as professionalism, safety, customer care, information and knowledge, people and leadership, with the opportunity to:
- Improve the effectiveness of their business;
- Provide greater value to their customers; and
- Raise community expectations of customer care and service.
Greg Harris, interim CEO of Fitness Australia said “The team from YMCA WA Morley Sport and Recreation Centre should be proud of this tremendous achievement and we congratulate them on their commitment to outstanding business practices and customer care.”
Interested in joining? visit the YMCA Morley web page for more information. Learn more about Fitness Australia here.